Yesterday I screwed up at work a little. Just a little, but the systems screwed up a whole bunch to compliment me. It’s the week before school and it wasn’t a good time to lock some users out for 5 hours. We got 50 website requests for help, at least an order of magnitude more than normal.

Here’s where the credit part comes. I have to give them props for keeping it civil. In a sample size that large, at least a few people get pretty pissy about the situation. Every single one of them kept a civil tone. They explained what they were trying to do and asked what was going on. Except for the idiot that sent me his password, it’s one of the best failures we’ve had, user wise.